Your Google Reviews Are Either Working For You or Against You.

That's exactly why every new client starts in Suggestive mode. For the first two weeks, every response comes to you for review before it goes live. You catch anything that's off. After you've approved 20–30 responses and confirmed the AI has your voice right — then you flip to Auto mode. No one flips that switch without your say-so. And even in Auto mode, you own your Google listing. You can always log in and edit or delete any response.

Most clients are fully live within 48 hours of completing their intake form. We handle all the technical setup — connecting your Google Business Profile, configuring your AI agents, building your review request workflows. You fill out the form, connect your Google account, and we do the rest.

Not even a little. If you can send a text and check your email, you can use OvationAI. Setup is done for you. Day-to-day, you get a simple dashboard to see your reviews and approve responses during the pilot period. That's it. No software to learn, no integrations to manage.

We cover Google Business Profile and Facebook Reviews — the two platforms that drive the most customer decisions for local businesses. When a potential customer searches for you, they're reading Google. When they see a recommendation in their feed or a local group, they're checking Facebook. Those are the platforms we focus on, and we cover both completely. Our AI monitors reviews on both, responds on both, and reports on both from a single dashboard.

No. Month-to-month plans have no long-term commitment — cancel anytime. Annual plans lock in for 12 months of service, but you pay for only 10 (you get 2 months free as part of the deal). Most clients who go annual do it because the math is hard to argue with — not because we require it.

Yes — for month-to-month plans, there's a one-time setup fee: $299 for Starter, $399 for Growth, and $499 for Pro. This covers connecting your Google Business Profile and Facebook page, configuring your AI, and our team's onboarding work. It's a one-time charge — you'll never see it again.

If you go annual (pay for 10 months, get 12 months of service), the setup fee is waived entirely. That's one of the biggest reasons clients choose annual — on Growth, for example, the setup fee waiver alone saves you $399 on top of the two free months.

Birdeye and Podium are enterprise tools with enterprise pricing and enterprise complexity. They start at $300–$400/month and often require long-term contracts. OvationAI is fully managed — we do the setup, we maintain the system, and you get the results without the overhead. We also offer the Suggestive → Auto protocol where we fine-tune your AI's voice before going fully hands-free. You get automation that actually sounds like you, not a generic bot.

It covers the actual labor involved in onboarding your account: connecting your Google Business Profile, building your AI review agents, writing your custom instructions, configuring your SMS workflows, and making sure everything works before we flip the switch. It's not a software license — it's real work done by real people.