Get Started — OvationAI Client Onboarding

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Your Business Info

We need this to set up your account and complete your SMS carrier registration. All information is kept strictly confidential.

About You

First Name *

Please enter your first name.

Last Name *

Please enter your last name.

Your Role / Title *

Please enter your role.

Your Cell Phone *

Please enter your cell phone number.

Your Email *

This becomes your OvationAI dashboard login. Use an email you check regularly.

Please enter a valid email address.

Your Business

Business Name (as customers know it) *

This is the name on your Google listing.

Please enter your business name.

Legal Business Name *

Must match your EIN exactly. Used for SMS carrier registration (A2P 10DLC).

Please enter your legal business name.

EIN / Tax ID *

Format: XX-XXXXXXX. Used only for carrier registration — never shared or stored beyond what's required.

Please enter your EIN (format: XX-XXXXXXX).

Business Phone *

The main number customers call — used on your Google listing.

Please enter your business phone number.

Business Address

Street Address *

Please enter your street address.

City *

Required.

State *

Required.

Zip Code *

Required.

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Your Online Presence

We use this to connect your Google listing and set up your local SMS number. Takes about 2 minutes.

Business Website URL *

Please enter your website URL.

Google Business Profile URL *

📍 How to find it: Open Google Maps → search your business → click on it → copy the URL from your browser address bar. It'll start with "google.com/maps/place/"

Please enter your Google Business Profile URL.

Preferred Area Code for Your SMS Number *

We'll provision a local phone number in this area code for sending review request texts to your customers.

Please enter a 3-digit area code.

Social Media (optional but helpful)

Are you on Facebook?

Facebook Page URL (optional)

Are you on Instagram?

Instagram Handle (optional)

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Your Brand Voice

This is how we train your AI to respond in YOUR voice — not some generic corporate template. The more detail you give us, the better your AI will sound.

How would you describe your business vibe? *

Please select your brand vibe.

In 2-3 sentences, describe what makes your business special *

This trains the AI on what to highlight in responses. The more specific, the better. What do your best customers always say about you?

Please describe what makes your business special.

What's ONE phrase or tone you never want the AI to use? (optional)

This sets a hard rule the AI will always follow. Common answers: corporate jargon, overly formal language, empty promises.

What email should upset customers be directed to? *

When the AI responds to a negative review, it will invite the customer to reach out directly to this email. Typically your GM or owner email.

Please enter an email for handling negative reviews.

Customer List

Do you have an existing customer list we can import? *

If yes, we'll load your contacts into your dashboard and schedule an initial review request blast once your SMS number is approved.

Please select an option.

Upload your customer list

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Click to upload your list

CSV or Excel file — columns: First Name, Last Name, Phone, Email

Don't worry if the format isn't perfect — we'll clean it up. Even a simple spreadsheet with names and phone numbers works.

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Almost There!

Last step — just a few more details and we'll get your account set up right away.

Which OvationAI plan are you interested in? *

Please select a plan.

How did you hear about OvationAI? (optional)

Anything else we should know about your business? (optional)

I have read and agree to OvationAI's Terms of Service *

You must agree to the Terms of Service to proceed.

I consent to receive SMS communications from OvationAI regarding my account setup and service updates. Message & data rates may apply. Reply STOP to opt out at any time. (optional)

Your Business Info

Your Online Presence

Your Brand Voice

Almost There!

You're in! Your AI is being built.

What Happens Next